Refund policy

Crowned With A Purpose™ Return Policy

At Crowned With A Purpose™, every item is created with intention and made especially for you. Because our products are made to order through our production partners, we have a limited return policy outlined below.

Made-to-Order Policy

All apparel and merchandise sold by Crowned With A Purpose™ is made to order.
For this reason, all sales are final, except in cases of defective, damaged, or incorrect items.

We do not accept returns or exchanges due to:

  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

Please review sizing charts carefully before placing your order.

Damages, Defects & Order Issues

Please inspect your order immediately upon delivery.

If your item arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect

You must contact us within 7 days of delivery at
📧 hello.crownedwithapurpose@gmail.com

Include:

  • Your order number

  • A clear photo of the issue

Once reviewed and approved, we will arrange a replacement or refund at no additional cost to you.

Return Eligibility

Returns are only accepted if:

  • The item is defective or damaged

  • The incorrect item was received

Returned items must:

  • Be unworn and unused

  • Be in original condition

Items sent back without prior approval will not be accepted.

Non-Returnable Items

The following items are non-returnable:

  • All made-to-order apparel and merchandise

  • Custom or personalized items

  • Sale or clearance items

  • Gift cards

  • Perishable goods

  • Personal care or beauty products

  • Hazardous materials, flammable liquids, or gases

Exchanges

Because our items are made to order, we do not offer exchanges.
If an eligible return is approved, you may place a new order for the desired item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, except for made-to-order or personalized items, which are exempt under EU consumer law.

Eligible returns must:

  • Be unworn and unused

  • Include original packaging

  • Include proof of purchase

Refunds

Once your issue is reviewed and approved, refunds will be issued to your original payment method within 10 business days.

Please note:

  • Processing times may vary by financial institution

  • Shipping fees are non-refundable

If more than 15 business days have passed since approval, contact us at
📧 hello.crownedwithapurpose@gmail.com

Contact Us

If you have any questions about our return policy, please contact us at:
📧 hello.crownedwithapurpose@gmail.com